Reference

55five Privacy Policy For Your Account

55five Privacy Policy explains what we collect when you open an account, verify your phone, use DANA or QRIS, and move between the lobby and cashier.

Account dataWallet recordsCookie choicesDevice access

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Privacy Policy For DANA, QRIS And Account Data

55five Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy applies from the moment you begin the account path, including phone verification before account access. We may handle your name, phone number, login events, device details, support messages, wallet references, and transaction status so we can connect your account with DANA, OVO, GoPay,

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QRIS, bank transfer, or a virtual account. Payment partners may process their own records under their terms, while we retain the references needed to match a cashier action to your account. We also use cookies and similar storage to keep sessions active and remember selected settings.
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If you request access, correction, or deletion, we first confirm that the request comes from you. Service access depends on local law, and where local law permits, this policy applies to your use of the site from Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY SUPPORT

Get Privacy Help Beside Your Wallet

A clear support path matters when a privacy request meets a login or wallet question. Start from the support contact shown beside the cashier path and include your account phone number, request…

Access requests Ask us which account data we hold and how it is used. We may confirm your phone verification step before sending a response or discussing records linked to DANA, OVO, GoPay, or QRIS.

Correction requests If your name, phone detail, or wallet reference needs correction, contact the support path beside the cashier. Include the changed detail and account identifier so we can compare the request safely.

Wallet privacy checks For a payment-status concern, send the transaction reference rather than your wallet PIN. We can check the account-side record for QRIS, bank transfer, or virtual account activity without requesting secret credentials.

HANDLING DETAILS

How 55five Handles Cookies And Access

We keep this policy practical: each data use should connect to an account action, a payment match, a safety check, or a support request.

Account data

We use your account name and phone detail to identify the correct profile, complete phone verification, and connect login activity with your account. We do not need your wallet PIN to handle a privacy request.

Cookie controls

Cookies and similar browser storage can keep your session active and remember settings. Clearing them may sign you out or remove saved preferences, so you may need to complete the phone verification path again.

Access protection

Login events, device signals, and verification activity help us spot unusual account access. On a new phone, we may ask for the account step linked to your verified phone before discussing private records.

Retention period

We keep account, payment-reference, and support records only for as long as needed for the stated service, dispute, safety, or legal purpose. When a record is no longer needed, we remove or de-identify it.

Who to contact

Use the privacy support route beside the cashier when you need an explanation about account data, cookies, device access, or wallet references. Please identify your account without sharing passwords, PINs, or one-time codes.

Change requests

You can request a correction, ask about access, or raise a permitted deletion request. We verify the requester first, explain any record we must retain, and confirm the action taken through the support path.

Privacy Policy Questions About Your Account

These Privacy Policy answers cover the account steps you are most likely to check before opening access from Indonesia. They explain wallet records, browser storage, phone verification, correction requests, and the route to contact us without exposing secret payment credentials.

The 55five Privacy Policy covers account details, phone verification, login events, device signals, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account use.

We use your phone number to create and identify the account, complete the phone verification step before access, and confirm that a privacy request comes from the account holder rather than another person.

Yes. Our Privacy Policy covers the account-side references and status details needed to match DANA or QRIS activity to your cashier action. The payment provider may handle separate records under its own terms.

We may receive browser, device, session, and login signals that help keep access working and identify unusual activity. These signals can differ between your phone and desktop, especially after cookies are cleared.

Contact us through the privacy support route beside the cashier, state whether you want access or correction, and provide your account phone detail. We verify your identity before discussing or changing private records.

You may submit a deletion request through support. We assess which records can be removed and explain anything that must remain for a payment dispute, account safety matter, service need, or legal purpose.

Yes. Account access and our handling of certain requests depend on local law. Where local law permits, we apply this Privacy Policy to your use from Indonesia and explain any regional restriction through support.

55five Privacy Policy For Your Account

Get Privacy Help Beside Your Wallet

How 55five Handles Cookies And Access

Account data

Cookie controls

Access protection

Retention period

Who to contact

Change requests

Privacy Policy Questions About Your Account

01 What does the 55five Privacy Policy cover?

02 Why does 55five need my phone number?

03 Does the Privacy Policy cover DANA and QRIS records?

04 What device data can 55five see?

05 How can I request a copy or correction of my data?

06 Can I ask 55five to delete my account data?

07 Does access under this Privacy Policy depend on local law?

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